Returns & Exchanges
At MOTHER ✸ ROOT, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original box and include all tags and documentation to ensure a smooth processing experience.
Print and Attach Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.
Drop Off and Track
Deliver your package to the nearest authorized shipping location and keep your tracking receipt until your refund or exchange is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing